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Privacy & Security

Credit Card Security

We ensure your safety by using the latest security measures to protect your details when you shop with us. All orders are processed securely using payment service provider PayPoint, which collects and validates your credit/debit card information using 128-bit SSL Software. Credit card details are processed on PayPoint secure servers and complete credit card details are not accessible to Freedoms. Secure pages are indicated by:

  • the web address changing from "http://" to "https://"
  • the "padlock" symbol (or key) appearing in either the bottom right-hand status bar of your web browser or on the right hand side of the browser address bar.

'3D Secure' is also enabled, providing additional security for customers who have enrolled via their banks into the Master Card Secure Code or Verified by Visa schemes. This scheme enables online identity authentication whenever Mastercard, Visa and Maestro cards are used via a unique personal code. Contact your bank issuer for further details of how to enrol into these schemes.

There is also the option to purchase on our site using PayPal, a fast and secure online shopping Payment Provider. You are required to set up an account with PayPal in order to use this payment function on our site. PayPal accounts can either hold credit that you transfer into them, or hold linked bank accounts or payment cards to them, in order to make purchases. Credit card details are processed on PayPal secure servers and any credit card details are not accessible to Freedoms.

Your Personal Information

Central and North West London (CNWL), is the Data Controller for this website under the Data Protection Act 1998. We will process your data in accordance with the Data Protection Act. The purpose of the privacy policy is to inform you, as a user of the site, about what information we collect when you visit the site, how we use the information, whether the information is disclosed and the ways in which we protect users' privacy. We want you to feel secure when visiting the site. We are committed to respecting your privacy. Below we give an overview of how we do that.

You agree to provide true, accurate, current and complete information about yourself in any registration or subscription form or purchase order you complete ("the Registration Information"). You agree to maintain and promptly update the Registration Information to keep it true, accurate, current and complete.

Camden Provider Services (CPS), part of Central and North West London (CNWL), trading as FREEDOMS SHOP, will process your personal data in accordance with Data Protection legislation. Your Personal Data will not be transferred outside the United Kingdom.

You hereby agree that the Registration Information (and all updates of the Registration Information) and any other information sent to FREEDOMS SHOP by you or otherwise obtained by FREEDOMS SHOP about you ("the Personal Data") may be processed by FREEDOMS SHOP for the purposes of:

(a) processing your requests; (b) providing you with order-related information by email or other means or other promotional or sales information where explicitly requested by you; (c) maintaining accounts and records; (d) administration of membership records; (e) anonymised statistical analysis and conducting market research surveys; (f) assessing and evaluating the use that is being made of the Site;


Freedoms Shop uses cookies for collecting user information, and the data collected in this way may be processed in the same way as other data submitted to FREEDOMS SHOP (as outlined above) and for the same purposes.

A cookie is a text-only string of information that a website transfers to the cookie file of the browser on your computer's hard disk so that the website can remember you. A cookie will typically contain the domain name from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number. When you visit our site we may send you a cookie.

Cookies may be used in the following ways:

(a) to help us recognise you as a unique visitor (an unique number) when you return to Freedoms; (b) to customise content to match your preferred interests; (c)to compile anonymous, aggregated statistics that allow us to understand how visitors use Freedoms and to help us improve the site layout.

Two types of cookies may be used: (i) session cookies, which are temporary cookies that remain in the cookie file of your browser until you leave the site, and (ii) persistent cookies, which remain in the cookie file of your browser for longer (how long depends on the lifetime of the specific cookie).

You can accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of Freedoms Shop if cookies are disabled.